If you've got any questions, have a look at our FAQs page to see if we've already answered it.

We like to hear what you have to say. So, if you have any comments or queries you'd like to share with us, please complete the feedback form below and it will be forwarded to the relevant person within the Merlin Entertainments London Eye team. And just so you know we've received your form there's the option to request a response from us.

The Merlin Entertainments London Eye is operated by the London Eye Company Limited, a Merlin Entertainments Group Company.

The London Eye Company Limited. Registered in England No 2896849.
Registered office: 3 Market Close, Poole, Dorset, BH15 1NQ

Calls to 0871 numbers are charged at 10 pence per minute at all times from a BT landline. Calls from mobile operators and other networks may vary.

Telephone bookings

09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 781 3000

Customer Services

09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)870 990 8883
Fax: +44 (0)870 400 3006

Corporate and Event team

09.00 to 17.30 Monday to Friday
Telephone: +44 (0) 871 222 4002
Email: corporate.event@londoneye.com

Disabled guest booking line

09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 222 0188
Email: accessiblebooking@londoneye.com

Groups booking line

09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 222 3345
Email: groups@londoneye.com

Head Office

09.00 to 17.00 Monday to Friday
Telephone: +44 (0)870 990 8881
Fax: +44 (0)870 990 8882

By Post

Customer Services
Merlin Entertainments London Eye
Riverside Building
County Hall
Westminster Bridge Road
London
SE1 7PB